FAQ's
Why does wool work as a cloth diaper cover?
Isn't wool too hot during warm weather?
What diaper do you recommend under WCW covers?
When will my order be shipped?
Why has my order tracking # not updated?
Is it possible to cancel an order or make a return?
I think something is wrong with an item, what do I do?
Do you have a BST group on Facebook?
Do you offer co-ops or group orders?
How do I host a WCW giveaway on my blog?
Do you sell wholesale to retailers?
Why does wool work as a cloth diaper cover?
Wool diaper covers are probably most widely known for their wonderful leak protection. Wool will keep baby's clothing, bedding and your lap dry. It initially resists moisture forcing the diaper underneath to soak up as much as possible. Of course your first line of protection IS that absorbent diaper underneath your cover. But once the diaper has reached its soaking point, the wool will now begin to soak moisture up. The porous outer layers of the fibers quickly absorb (and then evaporate) moisture. It will absorb up to 30% of its own weight in moisture without feeling wet to the touch.
Isn't wool too hot during warm weather?
No! In fact wool is naturally temperature regulating and will keep your baby warm in the cool weather and cool in the hot weather. And considering your baby's bottom will often need a diaper cover, wool is the coolest option vs. plastic type alternatives.
Wild Coconut Wear wool is selected specifically for it's softness and durability. It is a 97/3 organic merino wool/spandex blend interlock meaning it is 97% wool, 3% spandex blended into a single yarn which is knit on a machine into fabric. Interlock means it is a stretchy knit that looks the same on both sides. The spandex gives the fabric stretch and memory to return to it's original state.
The wool used is Oeko-Tex Standard 100 certified. You can read more about here- Oeko Tex Standard 100 .
The most frequently asked question is what size to get. The most important step to purchasing the correct size is taking measurements over the bulkiest diaper you will be using with the cover and comparing them to the stated measurements on the size chart. Particularly the rise. Hopefully some of these photos will also help if you are still unsure. Remember, to be trim, pull on soaker style covers are supposed to fit snugly. They stretch an amazing amount. Many people are shocked, thinking when they first see a new one that it looks small until putting it on. But it also does not hurt to size up when you can get away with it, they just won't be as trim.
Wild Coconut Wear products are available on our website. New items are stocked on our website most Fridays at 2:30 Eastern. Follow us on Facebook and Instagram for updates on stocking dates, times, and special promotions! Since our unique items are highly sought after, be prepared to grab your favorite quickly! More information about how our stockings work can be found here: How WCW ready to ship stockings work
Not at this time, however suggestions on what you'd like to see available are always welcome: WCW Facebook Chat Group . We also occasionally offer preorders. Although these are not full customs, you can choose your size, style and color from those being offered that round.
When will my order be shipped?
Orders for in-stock items typically ship within 3-5 business days. Business days do not include federal holidays or weekends. If there will be a further delay, it will be pre-announced or you will be contacted with additional options.
Why has my order tracking # not updated?
IIs it possible to cancel an order or make a return?
Any in-stock orders that have not yet shipped may be cancelled for a 10% restocking fee. Pre-orders may not be cancelled. Due to the intimate nature of our products, returns are not accepted. However, if you have a workmanship concern, please contact us within 30 days. Please note: We can only accept workmanship returns on items purchased directly from us, not from any 3rd party (such as BST sales, Facebook groups, or eBay).
I think something is wrong with an item, what do I do?
Our items are handmade, so you may find small variations in each piece-- This is normal with a handmade product. Occasionally, you may also find light trace marks from our fabric pens used when cutting fabric-- these can be easily removed with a baby wipe or a wet washcloth. Returns/exchanges for workmanship concerns cannot be accepted past 30 days, so please contact us immediately. We can only accept workmanship returns on items purchased directly from us, not from any 3rd party.
Do you have a BST group on Facebook?
We certainly do! The group is moderated by volunteer moms. Our official group is located here: Click here to become a member of our BST group!
We also have an official Wild Coconut Wear Chat Group where fans discuss all things wool! Come join us for specific wool care and sizing questions, to get sneak peaks and special promotions for stockings, and to meet some of our lovely customers and friends! Click here to become a member of our official chat group!
Do you offer co-ops or group orders?
No, not at this time.
How do I host a WCW giveaway on my blog?
At this time, we do not participate in blog review/giveaways.
Do you sell wholesale to retailers?
Not at this time